**Airport Customer Service Agent – SBA – Amazon Store at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we're excited to invite you to join our team as an Airport Customer Service Agent at blithequark's SBA – Amazon Store. As a key member of our airport team, you'll play a vital role in ensuring that every passenger has a seamless and enjoyable experience from check-in to departure. With your warm smile, attentive nature, and problem-solving skills, you'll be the face of blithequark at the airport, making a lasting impression on our customers and setting the standard for exceptional customer service. **About blithequark** blithequark is a leading provider of innovative solutions and services that transform the way people travel. Our commitment to excellence, customer satisfaction, and employee growth has earned us a reputation as a trusted partner in the aviation industry. As a member of our team, you'll be part of a dynamic and supportive community that values diversity, inclusivity, and continuous learning. **Responsibilities** As an Airport Customer Service Agent, your primary responsibilities will include: * Assisting passengers with their baggage pick-up, resolving issues with delayed, lost, or damaged items, and utilizing computer software to track and catalog luggage. * Handling customer interactions with class, efficiency, and professionalism, ensuring that every passenger feels valued and supported. * Performing other related duties as assigned within the appropriate skill and experience capabilities expected for this position. * Lifting, carrying, pushing, pulling, and moving items of 70 pounds and/or more regularly, and repetitively lifting weights of 40 to 50 pounds on raised surfaces. **Basic Qualifications** To be considered for this role, you must: * Be a local (in-state) resident. * Hold a High School diploma or GED. * Possess a valid In-State Driver's License. * Pass a pre-employment drug screen. * Pass up to a 10-year background check. * Be at least 18 years of age. * Have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. * Complete ramp and SIDA training to obtain airport authority identification security. * Be able to carry heavy items up and down jetway stairs. * Be alert to moving vehicles or aircraft and use radio equipment. **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Previous experience in customer-facing roles, preferably in the aviation industry. * Familiarity with airport operations and procedures. * Strong communication and problem-solving skills. * Ability to work in a fast-paced environment with multiple priorities. * Basic computer skills and proficiency in software applications. **Skills and Competencies** To succeed in this role, you'll need: * Excellent communication and interpersonal skills. * Ability to work effectively in a team environment. * Strong problem-solving and conflict resolution skills. * Adaptability and flexibility in a dynamic environment. * Basic computer skills and proficiency in software applications. * Ability to lift, carry, push, pull, and move items of 70 pounds and/or more regularly. **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As an Airport Customer Service Agent, you'll have access to: * Ongoing training and development programs to enhance your skills and knowledge. * Opportunities for career advancement and professional growth. * A supportive and inclusive work environment that values diversity and inclusivity. * A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching. **Work Environment and Company Culture** As a member of our airport team, you'll work in a fast-paced and dynamic environment with a focus on delivering exceptional customer experiences. Our company culture values: * Diversity, equity, and inclusion. * Continuous learning and professional growth. * Employee well-being and work-life balance. * Collaboration and teamwork. * Innovation and creativity. **Compensation, Perks, and Benefits** As an Airport Customer Service Agent at blithequark, you'll enjoy: * A competitive hourly rate of $18.00 per hour. * A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching. * Opportunities for career advancement and professional growth. * A supportive and inclusive work environment that values diversity and inclusivity. * A range of perks and benefits, including employee discounts and a fun and dynamic work environment. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. Join our team at blithequark and become a part of a dynamic and supportive community that values diversity, inclusivity, and continuous learning. Apply now and take the first step towards a rewarding and challenging career as an Airport Customer Service Agent at blithequark's SBA – Amazon Store.